It’s allergy time in Tennessee!

Trane CleanEffects™ can help with allergies.

Springtime is allergy time in Tennessee, and the Knoxville area is one of the worst in the nation for pollen and other irritants that contribute to allergies.

More than half of the U.S. population has some form of allergy, according to the American Academy of Allergy, Asthma, and Immunology, and up to 40 percent of children suffer from the hay fever allergy associated with spring pollen production, according to the National Institute of Allergy and Infectious Diseases.

For many East Tennesseans, that means springtime is time for sneezing, runny noses, watery eyes and scratchy throats – all of which can leave sufferers feeling run down and worn out.

Further, government studies suggest that the air in our homes and other buildings can be more heavily polluted than the air outdoors – even in large, industrialized cities. Other research concludes that Americans spend as much as 90 percent of their time indoors. So, for many of us, airborne contaminants inside of our own homes may aggravate our allergies and other respiratory conditions, such as asthma, as much as the outside air.

But with blooming plants launching pollen spores on every spring breeze, you can’t just open the windows to get rid of indoor air pollutants. So how can you prepare your home for the spring allergy season? Call Pioneer Heating and Air and ask about the CleanEffects™ home filter system, from Trane.

Trane CleanEffects™ cleanses the air in your home of airborne allergens up to 100 times more than a standard filter. It first traps the large, airborne particles that circulate through the air in your home. Most of the large particles are caught by the pre-filter as the air flows through it.

Small particles are then charged by the CleanEffects system. Incoming air must pass through a series of electrically charged fields created by the field charger. Rather than the air passing over a single charged metal wire or plate, as in traditional electronic air filter systems, in the CleanEffects system, the air passes through many small electrical fields, so more airborne pollutants are collected.

Finally, even tinier particles are collected. The system’s collection element layers are separated by only .08 of an inch, with alternating charges. This creates a more powerful, more effective collection field that traps particles down to .1 micron in size. Because the system won’t clog and restrict airflow, its filter is the most efficient on the market. And its collection surface is eight times larger than an electronic air cleaner.

So instead of allergy time in Tennessee, why not make this springtime clean air time inside your home? There’s no reason to deal with troublesome indoor airborne contaminants and the sneezing, wheezing and coughing they can cause when, with Trane’s CleanEffects™ home filter system, Pioneer Heating and Air can remove up to 99.98 percent of allergens in your home.

Breathe easier this spring – Call us today at 865-922-2817, or find us online at

If your car deserves regular tune-ups, why doesn’t your air conditioner?

Some engineered systems are designed to “run to failure,” meaning they are allowed to operate until they fail, and then they undergo maintenance. But for most engineered systems we deal with in everyday life, “run to failure” is an expensive option. Instead, we perform preventive maintenance on them, checking their operating efficiency, correcting any problems and replacing parts, as needed.

For example, cars require periodic upkeep, including oil changes, filter replacements, and other, standard preventive maintenance. If you skip these tune-ups, you’ll soon find yourself in the market for a new car. If you have preventive maintenance done on your car regularly, why wouldn’t you do the same for your home’s air conditioner, which, according to, accounts for half of the average house’s energy costs?

But if you are still skeptical, just ask yourself these questions:

  • Do I want to save money on my utility bills?
  • Do I want my air conditioner to operate at peak efficiency?
  • Do I want to avoid costly air conditioning breakdowns at the height of summer?
  • Do I want my current air conditioner to last as long as possible?
  • Do I want my home’s air quality to be at its best? 

Assuming you answered “Yes” to the questions above, now you know why your air conditioner needs periodic, preventive maintenance.

Regular tune-ups ensure your air conditioner is operating as it should be. Just something as simple as changing your air filter once a month prevents clogging and maintains optimum air flow. Keeping air flow at an optimum level means your system doesn’t have to work as hard or run as long to cool your home. And that means decreased costs and increased operating efficiency, which in turn promotes longer system life and reduces the likelihood of breakdowns. All of which means better air quality for your home.

Of course, to get the most out of your air conditioner, just changing your filters frequently isn’t enough. That’s why Pioneer Heating and Air Conditioning offers a complete air conditioner inspection, which provides the following services:

  • Check refrigerant (Freon) pressures.
  • Check compressor operation.
  • Check electrical connections and wiring.
  • Check and lube motors and bearings.
  • Check volts and amp draw on electrical components.
  • Check outside coil conditions.
  • Check Delta Ton inside unit.
  • Check condensate line for drainage (if accessible).
  • Check thermostat operations.
  • Check safety controls.
  • Check air filter/replace (not supplied).
  • Check noise and vibration levels.
  • Check overall operation of system.
  • Turn off humidifier (if requested) 

A qualified technician performs the inspection and makes necessary adjustments to keep the air conditioning system working smoothly, just as an automobile mechanic does regular tune-ups of your car. And that’s a much better option than letting an air conditioner “run to failure” and then facing expensive repair and replacement costs, don’t you think?

So why not give us a call at 865-922-2817, and let us ensure your air conditioner is functioning as it should be.

Why do I need to change my HVAC air filter regularly?

Regular replacement of the filter for your heating, venting and air conditioning unit helps your system operate at peak levels and improves indoor air quality. A number of factors can negatively affect both your system’s performance and your home’s air quality, so it’s important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs.


Smoking, cooking (especially frying), keeping indoor pets, frequent use of cleaners and air fresheners, interior painting or refurbishing – all of these and more inject into the air particulates, aerosols, dander, hair and other materials that your air filter must trap. Moisture in crawl spaces or unventilated bathrooms that may produce mold and heavy carpeting that retains particulates, dust and even dust mites likewise can introduce pollutants into the air, which your filter has to screen.


Outdoor air quality also affects interior air quality. When you open your windows in the spring and fall, emissions from surrounding industrial activity, nearby vehicular traffic, and lawn care equipment like lawnmowers and leaf blowers enter your home. It doesn’t help, either, to be living in a region generally regarded as one of the worst areas in the nation for pollen production and one that also has high ozone concentrations.


With all of these ingredients mixing a soup in the atmosphere, there is no question that regular replacement or cleaning of your air filter will improve your home’s air quality and your system’s operation. And remember, keeping your HVAC system working at optimum efficiency also reduces your utility bills.


Pioneer Heating & Air can help you plan out a schedule for changing or cleaning your filter. In general, we recommend that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month. However, depending on the type of filter you have, it may need to be replaced or cleaned more often than once a month. Your Pioneer Heating & Air service technician will recommend the ideal filters and replacement schedules for your unit(s).


This replacement schedule will deliver maximum efficiency and filtration for your specific system. With a Pioneer Heating & Air Preferred Maintenance Plan, we clean and inspect your HVAC system twice each year. Part of the service includes changing the filters or servicing your filtering system. But in addition to this twice yearly maintenance plan, we suggest that you visually check filters and filtering equipment monthly. If filters look dirty, they need to be cleaned or replaced.


You can even sign up for monthly email reminders to change your filter at

What regular maintenance do heating and air conditioning systems need?

The most important part of HVAC upkeep is maintaining unrestricted air flows. Dust, dirt and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.


We recommend that your heating and cooling system be checked and serviced twice a year (ideally, a tune-up in spring and autumn). Such regular maintenance will ensure that your system is operating efficiently, with problems like leaks in the heat exchanger, dust and debris in the blower compartment or bent coils addressed, and that it is functioning safely, free of natural gas or carbon monoxide leaks.


Also, we recommend that you change or clean your filters once a month. However, your frequency may vary depending on a number of factors, such as air quality in your area, your sensitivity to air quality (e.g., allergies), whether you keep indoor pets, the age your home, the type of HVAC system you own and the type of filter you use.


If you are sensitive to dust, mold and other potential airborne pollutants, you may want to change your filters more frequently. Likewise, homes with indoor pets or older homes, which may have accumulated dust through the years, may experience quicker build-up of dirt and hair on the filters. If you are dealing with any of these circumstances, you may want to consider checking your filter’s condition more often than once a month.


While the issues noted above are all good reasons to have your HVAC system serviced regularly, just making sure you replace your filters on a fixed schedule can eliminate many of the most common problems that need fixing, significantly reduce the likelihood of a serious breakdown, and keep the air quality in your home at optimum levels.


If you want peace of mind, knowing that these and other HVAC concerns are professionally addressed, you should consider a Pioneer Heating & Air Preferred Maintenance Plan. This preferred maintenance plan is your assurance that these maintenance needs are met regularly and that any potential problems are promptly identified.


Pioneer Heating & Air Preferred Maintenance Plan: What does this mean for you?


Regular maintenance keeps your HVAC system running as efficiently as possible. Maintaining your HVAC system will save you money by extending the life of your equipment.


The Pioneer Heating & Air Preferred Maintenance Plan includes:

  • 5% Discount on any repair or replacement
  • 5 year parts and labor warranty on all repairs
  • First priority when calling for a repair (you go to next in line)

Individual, company honors for Pioneer Heating & Air

Pioneer Heating & Air and one of its employees recently received two honors that we’d like to share.


Gordy Noe of Pioneer Heating & Air - 2013 National HVAC Contractor of the Year We are happy to announce that Gordy Noe of Pioneer Heating & Air, Knoxville, was selected by the Plumbing – Heating – Cooling Contractors Association (PHCC) as the National HVAC Contractor of the Year. The achievement was celebrated at PHCC’s CONNECT 2013 convention in Las Vegas, with the award announced on a huge screen above 500 applauding attendees at the awards luncheon.


Gordy Noe, 2013 National HVAC Contractor of the Year Winner

Gordy Noe, 2013 National HVAC Contractor of the Year Winner

The award recognizes excellence in the HVACR industry. It is presented each year to the HVACR contractor who best represents the ideals of the profession. Nominees are judged on professionalism, merchandising and management skills, innovative techniques, trade involvement and community service.


For the National HVAC Award, an applicant must have an endorsement from a chapter. The state chapter endorsed Gordy, recognizing his stellar career fair attendance, Day on the Hill support, volunteerism on a state and chapter level and his work as the President of the Knoxville PHCC Chapter.


Gordy was presented a trophy and a check by Roger Peugeot, Chairperson for the Educational Foundation and PHCC National President, David Dugger. We would like to add that, last year, Gordy was awarded the 2012 Tennessee PHCC Contractor of the Year title.


Congratulations Gordy!


Pioneer Heating and Air: 2013 Knoxville News Sentinel Readers' Choice Winner

Also, our company was just voted the winner in the Heating & Air Company category in the Knoxville News Sentinel’s 2013 Readers’ Choice Awards. Voting took place over a three-week period in September, and interest in the competition was considerable, with more than 75,000 readers casting ballots in the vote.


This achievement is special to us, because it was granted by the votes of you, our customers. We are pleased to be a part of such a fine community and to serve its heating and air conditioning needs.


So we thank you for your vote and promise we will continue to work hard to be your #1 heating & air company in 2014.